Conditions Camping

BOOKING CONDITIONS 2023

We ask you to read our booking conditions carefully since, if necessary, we will refer to them. Campsite and hotel bookings across Europe are based on ‘accommodation contracts’ which are binding on both parties. There are no non-binding reservations or reservations that depend on the weather.

[ 1 ] Reservations without confirmation in written form are not valid
[ 2 ] Reservation details are definite

If details like the total length or width of your caravan (total length incl. towing bar), camper van or tent are not consistent with the confirmation Punta D´Oro reserves the right to cancel the reservation. Each family or group has to make its own booking. The number of persons must be clearly and fully indicated in the reservation request, additional persons which are not approved by the managment will not be permitted.

[ 3 ] Check-in and Check-out

The pitches are available not before 11.00 am and they have to be left before 10.30 am. No check-in between 12.15 pm and 2 pm.

[ 4 ]  Validity of reservations

Reservations for pitches without deposit lose validity after 5 pm, reservations with deposit after 9 pm. Afterwards Camping Punta D’Oro reserves the right to assign the pitch to someone else, except your timely communication (Tel. 0039 030 980084).

[ 5 ]  Assigned pitch number

With the confirmation of your reservation Punta D’Oro assures you the availability of a pitch. For compelling and organisational reasons, force majeure or other circumstances beyond managment’s control, Punta D’Oro may change the pitch number without any obligation to pay compensation.

[ 6.1 ]  Cancellation and deposit for the pitch 

By deposit we mean the confirmatory deposit pursuant to art. 1384 of the Civil Code and corresponds, in general, to 30% of the total costs of the stay.

If you stick to your reservation the deposit is credited completely to the final bill.
If you cancel your reservation until 30 days before the arrival date you booked, Punta D´Oro will withhold 20 EUR as processing fee and repay the rest of the deposit.
If you cancel your reservation because of illness, personal reasons, bad weather or vehicle damage less than 30 days before the arrival date you booked, Punta D´Oro will withhold the deposit completely.
The total amount of the booked stay must be paid and the deposit will be credited completely in the event of delayed arrival or early departure due to weather conditions, vehicle damage, illness or personal reasons.

In case of travel alerts (in sense of a prohibition) and travel restrictions issued by the Italian government or by the goverment of the client’s home state:

– pronounced up to 15 days before the arrival date: based on the client’s wish the deposit willl be refunded (minus 20 EUR for fixed booking costs) or transformed 100% into a voucher valid for booking a further stay by October 13, 2024.

– 14 or less days before the arrival date: the deposit wil be converted 100% into a voucher valid for booking a further stay by October 13, 2024. 

Personal choices for cancelling the booking due to precaution, fear, work, quarantine or personal reasons do not give any right to a refund of the deposit or the trasformation into a voucher. 

[ 6.2 ] Cancellation and deposit for the buoy

When booking a buoy, a deposit of 70% of the cost of buoy and boat will be required, which is not refundable even if the reservation is cancelled in due time (more than 30 days before the arrival date). The deposit for the pitch itself does not have to be paid.

[ 7 ] Camping stays or reservations without deposit

For camping stays without reservation it is necessary to pay in advance at your arrival. The same applies to reservations without deposit. In case of delayed arrival because of illness, personal reasons, bad weather or vehicle damage the direction of Punta D’Oro will charge the canceled nights.

[ 8 ]  Guests and Visitors

There are two categories of visitors: day visitors and extra overnight guests.

In the high season ALTA1 and ALTA2:

Day visitors are not permitted.
Overnight guests which are not included in the booking confirmation are not allowed.
Surprise visits are not possible, please inform your family and friends.

In the low and mid season BASSA and MEDIA:

Day visitors are permitted under these conditions:

– under no circumstances may the maximum number of six persons per pitch be exceeded, including children and visitors;
– only a single visit is permitted during your stay; multiple visits are therefore not permitted, neither by the same nor different persons.
– visitors are obliged, when entering the campsite for the first time, to present an identity document and pay the required fee.; in case of non-registration, the visitors’ fee will be charged to you and your guests have to leave the campsite immediately;
– day visitors are permitted from 10 a.m. to 7 p.m;
– visitors are obliged to comply with the campsite regulations and not to disturb the other campsite guests;

Surprise visits are only possible to a limited extent, please inform your family and friends.

Overnight guests not included in the booking confirmation are not permitted. You have to indicate possible overnight guests already in your request.

[ 9 ]  Price list and campsite regulation 

Price list and campsite regulation are part of the conditions and terms of business for booking a pitch.

[ 10 ]  Advance payment 

The management reserves always the right to ask for payment in advance. With the advance payment the contract of accommodation is concluded.

Our bank details for transferring the deposit:

Perla S.N.C. (account holder)

Iban:  IT20V0538754611000042670388

BIC: BPMOIT22XXX