For pitches and rental caravan
Confirmed bookings are based on a contract of accommodation: we have to guarantee you a pitch or rental caravan for the booked period. On the other hand you can not cancel or modify your reservation at will. Please read our booking conditions carefully because we will stick to them in need of case !
[ 1 ] Reservations without confirmation in written form are not valid.
[ 2 ] Reservation details are definite.
If details like the total length or width of your caravan, camper van or tent are not consistent with the confirmation Punta D´Oro reserves the right to cancel the reservation.
Each family or group has to make its own booking.
The number of persons must be clearly and fully indicated in the reservation request, additional persons which are not approved by the managment will not be permitted.
[ 3 ] Check-in and Check-out
The pitches are available not before 11.00 am and they have to be left before 10.30 am. The rental caravan is available not before 2 pm and has to be left before 10 am.
No check-in between 12.15 pm and 2 pm.
[ 4 ] Validity of reservations
Reservations for pitches without deposit lose validity after 5 pm, reservations with deposit after 9 pm. Reservations for caravans without deposit lose validity after 5 pm, reservations with deposit after 9 pm. Afterwards Camping Punta D'Oro reserves the right to assign the pitch or caravan to someone else, except your timely communication (Tel. 0039 030 980084).
[ 5 ] Assigned pitch number
With the confirmation of your reservation Punta D'Oro assures you the availability of a pitch. For compelling, organizational reasons Punta D'Oro may change the pitch number which is assigned in the confirmation.
[ 6 ] Conditions for the accounting of the depositThe deposit is usually 25% of the total costs of your stay. If you stick to your reservation the deposit is credited completely to the final bill.
If you cancel your reservation till 30 days before the arrival date you booked, Punta D´Oro will withhold 20 EUR as processing fee and repay the rest of the deposit.
If you cancel your reservation because of illness, personal reasons, bad weather or vehicle damage less than 30 days before the arrival date you booked, Punta D´Oro will withhold the deposit completely.
In case of delayed arrival or early departure because of illness, personal reasons, bad weather or vehicle damage Punta D´Oro will withhold the deposit partially or completely depending on how many days it is to.
[ 7 ] Camping stays or reservations without deposit
For camping stays without reservation it is necessary to pay in advance at your arrival. The same applies to reservations without deposit. In case of delayed arrival because of illness, personal reasons, bad weather or vehicle damage the direction of Punta D’Oro will charge the canceled nights.
[ 8 ] Visitors
In the season BASSA, MEDIA and ALTA1 friends or relatives are allowed to visit you on the camping site (with a maximum of four persons) but they have to hand over a document when they arrive and they have to pay a charge. In case of failed registration the costs will be charged on your bill.
In the season ALTA2 visitors are not permitted.
[ 9 ] Price list and campsite regulation
Price list and campsite regulation are part of the conditions and terms of business for booking a pitch.
[ 10 ] Advance payment
The management reserves always the right to ask for payment in advance. With the advance payment the contract of accommodation is concluded.
You allow Camping Punta D'Oro to save and use your personal data only to proceed your booking, billing and contacting you. Punta d'Oro will not pass on your personal data or the one of your family / group to third parties except the Italian public authorities in case we are bound by law.